In this ever-changing world of luxury watch retail, Kapoor Watch Co. has time and again stood tall as a beam of excellence and a prime exemplar of what it means to be a great place to work. Recently bestowed with the prestigious “Great Place to Work” certification, we at Kapoor Watch Co. have solidified our reputation as more than just a watch store but a haven for professional growth, camaraderie, and work-life balance.
Established over half a century ago, Kapoor Watch Co. remains an enterprise, boasting one of the most extensive portfolios of luxury watch brands in the industry. As an authorized retailer for swiss watches, we pride ourselves on offering an unparalleled selection of timepieces that embody precision, craftsmanship, and timeless elegance.
However, it is not just our impressive array of Swiss watches but the unwavering commitment to cultivating a workplace culture that fosters respect, fairness, and credibility that sets us apart in the industry. This commitment was validated when we further went on to win the rigorous “Great Place to Work” certificate, based on a model developed by renowned author Robert Levering in collaboration with seasoned management consultants..
The process of it all was rather quite straightforward, with a survey being administered to all employees of the luxury retail watch store that delved into various aspects of workplace dynamics, including respect, fairness, credibility, pride, and camaraderie. The results spoke volumes, with the company scoring an impressive 90% across most parameters, culminating in an exceptional final score of 96% on the certification.
This further went on to prove that at Kapoor Watch Co., employees aren’t seen as cogs in a machine but as valued members of a tight-knit community dedicated to delivering nothing less than excellence. From brand training programs to opportunities for career advancement, we invest in our colleagues’ professional development, ensuring that they not only excel in their roles but also thrive in a supportive environment.
The Trust Index© model, derived from the definition of a great workplace, emphasises the importance of trust, pride, and camaraderie among employees. This model, underscores the interconnectedness of relationships within the workplace, including those between employees and management, employees and their jobs, and employees and their peers.
By aligning with the Great Place to Work Model, organisations like Kapoor Watch Co. gain valuable insights into their strengths and areas for improvement. The Trust Index provides a comprehensive assessment of various skill sets contributing to a positive work environment, such as fairness, credibility, pride, and camaraderie.
For Kapoor Watch Co., the journey towards becoming a great workplace involves excelling in each of these dimensions. Our commitment to fairness is evident in our practices of equity, impartiality, and justice. As an authorized retailer for swiss watches, we ensure equitable treatment for all employees and customers alike, fostering a sense of trust and satisfaction.
Clear communication channels between management and employees promote transparency and prevent the spread of misinformation or rumours. Employees trust in the competence of their managers, knowing that decisions are made with careful consideration and expertise.
Integrity is the cornerstone of our operations, with managers consistently demonstrating honesty and reliability in their actions. Employees take pride in their individual contributions, the achievements of their teams, and our esteemed reputation as a premier watch store and watch service center. This sense of pride fuels employee engagement, productivity, and loyalty, driving the company towards continued success.
Additionally, camaraderie flourishes within the walls of Kapoor Watch Co., where intimacy, hospitality, and community are valued. Employees forge meaningful connections with one another, fostering a supportive and collaborative work environment.

Beyond the allure of Swiss watches and luxury brands, we stand as testaments to the power of organisational culture. We provide a place where employees are empowered to reach their full potential, where their contributions at the watch store as well as the watch service center are recognized and celebrated, and where work-life balance isn’t just a buzzword but a tangible reality.
Kapoor Watch Co. exemplifies the ideals of a great workplace, where trust, fairness, credibility, pride, and camaraderie converge to create a culture of excellence. A hotspot for Swiss watches, we at Kapoor Watch Co. not only offer unparalleled luxury timepieces but also provide a fulfilling and rewarding experience for our employees. With a steadfast commitment to our values, we continue to set the standard for excellence in the watch industry, captivating customers and employees alike with our dedication to quality and integrity.
At Kapoor Watch Co. we epitomise the essence of what it means to be a great workplace, a place where passion meets professionalism, where Swiss watches find their rightful home, and where employees are valued as the heart and soul of the organisation. As we continue to set the standard for excellence in the luxury watch market as an authorized retailer for swiss watches and other luxury brands, one thing remains abundantly clear: our success is intrinsically tied to the happiness and satisfaction of our employees.
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