First step involves booking the watch at our service center or store to get an evaluation report on the working of the watch. Even if the watch comes for cleaning, our experts will put the watch on checking to test its performance.
The complete movement and other outer components are dismantled to absolute zero stage that can go up to 400 small parts which a watch contains.
The watchmaker places the dismantled watch into an Ultrasonic cleaning tank, which is a 5-step process of a thorough clean.
Movement components as well as exterior parts like the glass, bezel, bracelet/leather are examined for any damage and all defected parts are replaced with new ones. Spare parts used by our service center are all procured by the respective brands.
Under this process our polishing expert polishes the case and bracelet until they look as good as new. For this our experts are trained at manufacturers on how to correctly maintain the characteristic surfaces of different brands and models.
Reassembly & Lubrication of the movement
Once the watchcase and other parts have come back from cleaning and polish, the technician begins the reassembly process of the movement.
In the first stage a watch is examined by a technician and the details of the faults and servicing are conveyed to the client along with its estimated cost for approval.
The watch is water pressure tested in a machine to a specified depth of the particular model. If there is a leak, the gaskets are replaced and the watch is tested again. If the crystal is the point of entry, a Crystal Replacement Service may be necessary.
A winder test is the final test that is performed on the watch after it has been completely reassembled by the technician. The winder winds the watch’s mainspring to analyze the power reserve of the watch. This test takes 7 days in order to certify proper functioning of the timepiece.