ABOUT THE SERVICE CENTER

KAPOOR WATCH SERVICE CENTER
D-15, South Extension-2,
New Delhi-110049

+9111-41349738
11:00 AM – 7:00 PM
Closed On: Mondays
[email protected]

A history that spans over fifty years makes Kapoor Watch Company the most trusted name in the luxury watch servicing industry.We repair and service a majority of luxury watches for some of the biggest and most famous luxury watch brands.

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SERVICING GUIDE

  • 1Booking & Estimation

    BOOKING & ESTIMATION

    First step involves booking the watch at our service center or store to get an evaluation report on the working of the watch. Even if the watch comes for cleaning, our experts will put the watch on checking to test its performance.

  • 2Dismantling the watch

    DISMANTLING THE WATCH

    The complete movement and other outer components are dismantled to absolute zero stage that can go up to 400 small parts which a watch contains.

  • 3Cleaning

    CLEANING

    The watchmaker places the dismantled watch into an Ultrasonic cleaning tank, which is a 5-step process of a thorough clean.

  • 4Change of Parts

    CHANGE OF PARTS

    Movement components as well as exterior parts like the glass, bezel, bracelet/leather are examined for any damage and all defected parts are replaced with new ones. Spare parts used by our service center are all procured by the respective brands.

  • 5Polishing

    POLISHING

    Under this process our polishing expert polishes the case and bracelet until they look as good as new. For this our experts are trained at manufacturers on how to correctly maintain the characteristic surfaces of different brands and models.

  • 6Reassembly & Lubrication of the movement

    POLISHING REASSEMBLY & LUBRICATION OF THE MOVEMENT

    Reassembly & Lubrication of the movement Once the watchcase and other parts have come back from cleaning and polish, the technician begins the reassembly process of the movement.

  • 7Movement Testing

    MOVEMENT TESTING

    In the first stage a watch is examined by a technician and the details of the faults and servicing are conveyed to the client along with its estimated cost for approval.

  • 8Casing and water proof Testing

    CASING AND WATER PROOF TESTING

    The watch is water pressure tested in a machine to a specified depth of the particular model. If there is a leak, the gaskets are replaced and the watch is tested again. If the crystal is the point of entry, a Crystal Replacement Service may be necessary.

  • 9Winder Test

    WINDER TEST

    A winder test is the final test that is performed on the watch after it has been completely reassembled by the technician. The winder winds the watch’s mainspring to analyze the power reserve of the watch. This test takes 7 days in order to certify proper functioning of the timepiece.

Why Choose Us

Kapoor Watch Co. has been in the watch business for over 50 years. This number translates into a vast experience accompanied by a specific set of skills that the business has acquired over decades. The Kapoor Watch Co. Service Centre uses this experience and puts it to good use by combining knowledge with state of the art equipment and expert personnel. By choosing Kapoor Watch Co. Service Centre you choose experience, quality, and a history of always putting the customer first.

Our Facility

The Kapoor Watch Co. Service Centre is situated at D-15, South Extension-II, New Delhi – 110047. The service centre is a two-floor facility with the reception and customer lounge on the ground floor and the technical bay on the first floor. With state of the art infrastructure and equipment, the service centre is adept in tackling repair and maintenance queries in the best possible fashion. Contact us today at 011-41349738