Kapoor Watch Co. Kapoor Watch Co.

Service Center

Register and get a discount of


  • - Register to avail a Free Watch Diagnosis of your luxury timepiece.
  • - Get 15% off Service Charges in case of complete service.
  • - Let Experts and Appraisers trained from Switzerland appraise your timepiece.
  • - Visit and Learn from us about how to care for your luxury timepiece
  • - Reach us at D-15, South Extension-2, New Delhi- 110049 or dial 011-41349738.

*T&C Apply: 1. Only on watches booked for complete service. 2. This offer will not be valid on Partial service.


Pioneers in the field of customer satisfaction, Kapoor Watch Company Service Facility is one of the most technologically advanced watch facilities in India. Centrally located at South Extension the Service Centre is beautifully designed and fully equipped with Swiss calibre machines in line with Rolex Service Centre in Geneva, Switzerland. However, the uniqueness of our workshops has been always the uncompromising dedication to uphold the quality of the individual care offered to every watch, every customer.


To assure a global standard of expertise, out watch technicians regularly visit ‘workshops’ conducted by the biggest luxury watch brands in the world. This ensures that they are up to date with the latest in terms of innovation, technology and expertise from the watchmaking world. Steadfastly maintaining our commitment to quality, we invest heavily in procuring and updating state-of- the-art equipment for our Service Centre.

Servicing Guide

  • 1 Booking & Estimation

    Booking & Estimation

    First step involves booking the watch at our service center or store to get an evaluation report on the working of the watch. Even if the watch comes for cleaning, our experts will put the watch on checking to test its performance.

  • 2 Dismantling the watch

    Dismantling the watch

    The complete movement and other outer components are dismantled to absolute zero stage that can go up to 400 small parts which a watch contains.

  • 3 Cleaning


    The watchmaker places the dismantled watch into an Ultrasonic cleaning tank, which is a 5-step process of a thorough clean.

  • 4 Change of Parts

    Change of Parts

    Movement components as well as exterior parts like the glass, bezel, bracelet/leather are examined for any damage and all defected parts are replaced with new ones. Spare parts used by our service center are all procured by the respective brands.

  • 5 Polishing


    Under this process our polishing expert polishes the case and bracelet until they look as good as new. For this our experts are trained at manufacturers on how to correctly maintain the characteristic surfaces of different brands and models.

  • 6 Reassembly & Lubrication of the movement

    Reassembly & Lubrication of the movement

    Reassembly & Lubrication of the movement

    Once the watchcase and other parts have come back from cleaning and polish, the technician begins the reassembly process of the movement.

  • 7 Movement Testing

    Movement Testing

    In the first stage a watch is examined by a technician and the details of the faults and servicing are conveyed to the client along with its estimated cost for approval.

  • 8 Casing and Water Proof Testing

    Casing and Water Proof Testing

    The watch is water pressure tested in a machine to a specified depth of the particular model. If there is a leak, the gaskets are replaced and the watch is tested again. If the crystal is the point of entry, a Crystal Replacement Service may be necessary.

  • 9 Winder Test

    Winder Test

    A winder test is the final test that is performed on the watch after it has been completely reassembled by the technician. The winder winds the watch’s mainspring to analyze the power reserve of the watch. This test takes 7 days in order to certify proper functioning of the timepiece.